SATIC Junior HR Business Partner

• 

  Location

  (SOUTH AFRICA) and Johannesburg

• 

  Job Reference

  21184

• 

  Functional Area/Experience

  Human Resources / 3 Years

Job Description & Qualifications

South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

To provide strategic assistance to the leaders of the business, and HC Business Partners relating to people management.

This role is involved in conjunction with the HCBP’s for the HC lifecycle activities, e.g. performance cycle, on-boarding, progression, retention activities, staff terminations and retirement, as well as ad-hoc human capital advisory activities.

Responsibilities

Onboarding

• Delivers the onboarding experience as designed by CoE
• Ensures new joiner requirements e.g assign coach, assign buddy, attendance at on-boarding is completed
• Responds to operations, and inspect trends related feedback from new joiner surveys
• Provides feedback and input to CoE on improvements required
• Point of contact for new joiners, post recruitment

Retention

• Take the lead on the operational requirements for LOS related retention programs (snrs days, interview cycles for retention)

Performance & Salary reviews

• Work with LoS HCBP to prepare for LOS career round table (moderation) meetings
• May facilitate some CRT discussions/ record keeping
• Ensures transactional staff receive accurate data for increase processing
• Provide refresher training/updates to partners/managers on performance coaching (eg. Snapshot, CRT, PiP)
• Provide guidance for Poor performer discussions and ensure Workday is updated accordingly (ensure performance improvement plans are in place)

Team Leaders Support

• Upskill new Team Leaders (e.g. systems, processes, compliance)
• Provide guidance to Team Leader through various HC activities.
• Monitor client team wellbeing and partner with HCBP lead to design and implement initiatives to increase work satisfaction resulting in increased revenue (pulse survey)
• Provide HC data analytics to the Team leader to support decisions
• Provide HC policy guidance

Staff terminations

• Review exit interview survey outcomes, identify trends and collaborate with LoS HCBP to formulate solutions
• Conduct exit interviews

IR, Disciplinary & grievance

• Direct all matters to operations IR for review
• Participate in investigations where required
• Sit in as HC representative on hearings
• Take responsibility for post-hearing activities
• Ensure the IR Database is updated accordingly

Exam Results

• Assist with qualifying exam results for relevant LoS –ie. preparation, processing, communications, post results activities
• Monitor qualifications status of staff studying and check accuracy of information.

Ad-hoc Activities

• Participate on and take the lead on assigned annual activities such as GPS, Values, Leave reviews
• Act as trusted advisor on policy, leave and staff matters
• Act as ambassador on HC Imperatives (eg. Workday, Values, PwC Professional)

Diversity

• Focus on activities in line with the Transformation Strategy.
• Support the business in achieving the outcomes indicated in the Employment Equity Plan.
• Work with business on attracting and retaining diverse talent; ie.e License to Lead, promotion processes etc.

Strategy

• Drive the achievement of the LOS annual strategy as well as the HC Africa strategy taking into account leadership priorities and future business needs
• Support business and HCBP’s to deliver talent interventions (talent identification, development, coaching, motivation, and ultimate retention) against business needs and the goal of transformation
• Strategic Workforce Planning implementation and monitoring

Minimum qualifications

• Relevant HC Degree/Diploma
• HC certification with in-country professional board (preferable)

Experience

3 - 5 years experience in a similar role

Key knowledge & Skills

• Sound understanding of key HC activities & employee life-cycle
• Understanding of policies & employment law
• Good team-working ability and mind-set
• Good attention to detail
• Time-management capabilities and ability to provide fast turn-around without compromising quality
• Consultation skills
• Investigative skills
• Good communication skills – verbal & written
• Ability to operate as all-rounder
• A good understanding of how people experience change
• Innovative
• Process thinker
• Excellent verbal and written skills and able to work across all management levels
• Strategic problem solver
• Good project management skills
• Agile in working style
• Resilient