IT Support Specialist

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  Location

  (POLAND) and Warsaw

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  Job Reference

  21053

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  Functional Area/Experience

  IT / 1 Year

Job Description & Qualifications

The IT Service Desk at PwC Polska is made up of 20 creative people who support employees on a daily basis in using broadly understood IT resources. Our tasks include solving problems related to software and hardware and ensuring proper installation and configuration of equipment. We operate F2F, on the hotline and using the Service Now ticket system. Additionally, we regularly cooperate with regional and global IT teams.

We are looking for:
IT Support Specialist

Your future role:

• providing assistance to company employees in using IT resources,
• user support in using computer programs and hardware,
• solving problems related to software and hardware,
• installation and configuration of computers for company employees.

Apply if:

• you have at least 1 year of experience in the IT Service Desk team,
• you are familiar with the Windows 11 operating system, office and utility software (M365), as well as the structure and operation of computer hardware,
• you are interested in the functioning of a computer network, 
• you communicate fluently in English (min. B2). 

Welcome:

• you know Power BI,
• you are studying or have completed higher education, preferably in a specific field or are currently studying IT.

By joining us you gain: 

• flexible conditions - stationary work model, flexible start of the day, sabbatical leave,
• development and improvement of qualifications - full team support during the implementation process, mentoring, training, workshops, certification co-financed by/by PwC and conversations with a native speaker,
• medical and well-being program - medical care package, mindfulness sessions, psychological support, education through dedicated webinars and workshops, financial and legal advice,
• the possibility of creating an individual benefit plan (choice of e.g. lunch pass, concierge, veterinary package for a pet or massages) and access to the cafeteria - inside e.g. vouchers, discounts on IT devices and purchase of a car,
• 3 hours of paid leave per month for volunteering ,
• an extra day off for your birthday,
• and when you like this place as much as we do, you can refer your friends to PwC.

What does the recruitment process look like?

• apply, 
• talk to a person from the Recruitment team by phone, 
• Let's get to know each other better during the recruitment interview! 

Submit your application today! For additional questions, please contact us: pl_ITrecruitment@pwc.com .

The administrator of personal data processed for the purpose of recruitment is PwC Advisory sp. z oo sp.k., or another company from the PwC network ( list of companies ) to which you are sending your application. If you express separate consent, personal data will also be processed for other purposes in accordance with the content of the consents granted. Full information on the processing of personal data and your rights can be found in the Privacy Policy .