Executive - Account Receivable, Billing & Collection

• 

  Location

  (DUBAI) and various

• 

  Job Reference

  21347

• 

  Functional Area/Experience

  Business, Accounting & Finance / 2 Years

Job Description & Qualifications

Dubai Holding Community Management (DHCM) is a premium community management services provider under the umbrella of Dubai Holding. Established in 2021, DHCM has quickly become a leader in the industry, offering exceptional services to maintain and enhance residential communities and districts across Dubai.

At DHCM, we believe in creating sustainable and vibrant communities that offer a sense of belonging to residents. Our team of experts provides various services, including community and district management, technical management, and financial management.

Our community and district management services ensure that each community is well-maintained, secure, and operates efficiently. We manage common areas, enforce community rules and regulations, coordinate with local authorities, and respond to residents' concerns promptly and effectively

We proudly manage a portfolio of prestigious communities, including Bluewaters, City Walk, Port de La Mer, Bvlgari Residences, Jumeirah Beach Residence (JBR), and Business Bay Executive Towers, among others. Additionally, we manage iconic districts, including Business Bay, Dubai Land Residences, Jaddaf Waterfront, Dubai Media City, Dubai Internet City, Dubai Studio City, Dubai Harbour, and more.

About the Role:

The role holder is responsible for accurate and timely processing of all receivables, billings, invoicing cycle, and reconciliation of customer accounts for DHCM, its entities and business units in line with the IFRS guidelines and internal policies & procedures.

The main duties and responsibilities of this role:

Accounts Receivable & Billing Operations

• Prepare timely and accurate invoices for all cost recovery & services after reviewing the required supporting documents and ensure these are sent to the customers in a timely manner.
• Ensure that revenue is correctly recorded in Oracle and do the necessary postings to comply with IFRS, keeping in view different portfolios. Review the accuracy of the interface of invoices from source system against the revenue reconciliation sheets.
• Ensure that the correct TAX code had been used during recording of the transactions.
• Process manual transactions after verifying relevant documents and send for review to the senior manager
• Review the accuracy of the manually recorded invoices and receipts in oracle and rectify any wrong postings. Conduct monthly / quarterly / yearly closing of A/R accounts in line with IFRS guidelines in coordination with various departments as required.
• Conduct full and regular reconciliation of DCM’s accounts receivable sub ledger with general ledger accounts and maintain relevant break downs and supporting documentation.
• Follow up for the recovery of outstanding amount by coordinating with relevant departments and teams involved.
• Prepare NOC document, make adjustment of deposits, if any by actively liaising with relevant departments for day-to-day operations execution.
• Maintain accounts in the system accurately to reflect DCM’s financial position and performance.
• Address customer billing queries and advise in resolving and troubleshooting billing issues. Escalate unresolved issues to the line manager as required.
• Process and prepare documents related to cost recoveries, services in co-ordination with relevant departments and ensure they are accurate and timely.
• Prepare periodical receivables schedules for receivables, ageing, write-offs, and other accounts.
• Provide disclosure details for the purpose of statutory financials, to GL and reporting team in respect of receivables, service charges and cash & bank balances.

Statutory Reporting and Audits

• Consolidate and send Monthly Revenue Report for all owners’ associations to AP
• Prepare Receivables Ageing report for the management to ensure the reduction of overdue receivables and to maintain good cash flow, liquidity and reduce uncollectable receivables.
• Prepare and reconcile reports on plots, master plans, etc. as applicable.
• Support the line manager in preparing various financial and statistical reports for the Management to ensure operational efficiencies.

Auditing Support

• Maintain relationships with external and internal auditors during the audit cycle to support the audit of A/R accounts and resolve any discrepancies as required.
• Prepare all requirements for internal and external audit.

Continuous Improvement and Systems Support

• Provide recommendations to enhance systems, procedures and policies in order to ensure continuous development of processes, data accuracy, internal controls and protection of organization’s interest.
• Ensure proper documentation of agreements and contracts to ensure easy retrieval and availability upon request.
• Coordinate, and support systems related special projects for the Accounts Receivables function as needed.

Relationship Management

• Together with the owner’s association department, develop customer relationships to resolve payment issues or discrepancies and address any queries.

About you:

The ideal candidate will have the below qualifications and experience:

• Bachelors’ in accounting / finance / business administration.
• CA / CPA / CMA / ACCA or equivalent professional qualification in accounting.
• Minimum 2 years of demonstrated A/R and billing experience in Community Management or similar field.
• Sound knowledge of accounting principles such as financial statements / consolidation (IFRS), GAAP and company laws.
• Systems knowledge such as Oracle Financials (R12 / Cloud) / Hyperion experience.
• Proven track record for improving process efficiencies and solving problems.
• Attention to detail with a high degree of accuracy.

About Benefits:

At Dubai Holding, we're committed to nurturing the success and well-being of our colleagues. Join our dynamic and diverse team, and enjoy a comprehensive benefits package that includes competitive compensation, career development opportunities, and a collaborative work environment. We strongly believe in creating an empowered Internal workforce that will help us build a connected city for tomorrow. We are committed to attracting the brightest minds and nurturing the most pioneering candidates who desire to make a great impact on the future of Dubai.