Senior Manager I Manager, Regional Operation, Robi Sales and Service Point

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  Location

  (BANGLADESH) and various

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  Job Reference

  21145

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  Functional Area/Experience

  Business, Accounting & Finance / Fresh Graduate

Job Description & Qualifications

Job Purpose:

Rollout, operational monitoring, and training initiatives for Robi Sales & Service Point shops. This role involves assisting in the site selection and launch of new shops, monitoring their performance to ensure compliance and profitability, and facilitating training programs for agents to enhance their sales and customer service skills.

Responsibilities:

•            Assist in the identification and evaluation of potential sites for new SSP shops.

•            Support the rollout process by coordinating with internal teams and third-party agencies to ensure timely shop setup and launch.

•            Monitor shop performance metrics, providing insights and reporting to the central Operations Manager.

•            Ensure compliance with operational standards and company policies across all shops.

•            Assist in the design and delivery of training programs for SSP agents, focusing on sales techniques and customer service.

•            Support the evaluation of training effectiveness and provide feedback for continuous improvement.

Job Skills/Competencies Required

Educational Qualification:

•            Business graduate from a reputed university

Job Requirements:

•            4+ years’ experience in sales and distribution along with managing 3P resources and agencies