Transaction Services Analyst, Global Trade Solutions

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  Location

  (BANGLADESH) and Dhaka

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  Job Reference

  21559

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  Functional Area/Experience

  Business, Accounting & Finance / Fresh Graduate

Job Description & Qualifications

Some career choices have more impact than others.

We are currently seeking an ambitious individual to join in the role of Transaction Services Analyst in our Global Trade Solutions team.

In this role, you will:

• Deliver superior customer service by driving operational performance
• Support any key organizational strategic initiatives to help in operationalising the product development and business improvements
• Manage Business operations which has a significant scale of operational size along with complexity of transactions involved
• Develop and maintain strong working relationships with internal and external stakeholders
• Act as a Services champion to ensure that key objectives are prioritised appropriately within CMB and GBM
• Ensure positive client experiences through support, trade advice and best practices in relation to transactions
• Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role
• Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making.

To be successful in this role, you should meet the following requirements:

• Bachelor’s degree from a public/private university
• Experience in banking operations particularly in trade
• Knowledge on trade related guidelines and policies is preferable
• Clear ability to delicately handle and resolve inter/intra departmental issues relating to WSB, developed on the job and through attendance on appropriate training programs/attachments

Please apply with your updated CV on, or before 06 January 2025.

As per BRPD circular no. 03/2023, Banking or Financial Institute staffs who have had a promotion after 08 February 2023 will fall under the purview of the new guidelines for the next level of promotion. Completion of the Banking Professional Exam (JAIBB & AIBB) will be necessary for any subsequent level of promotion.

You’ll achieve more at HSBC.

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