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Doing business as Mercedes-Benz Financial Services and Daimler Truck Financial, Mercedes-Benz Financial Services Canada Corporation has over 100 trained professionals working out of two offices.  Mercedes-Benz Financial Services Canada Corporation supports the sales efforts of Daimler products in Canada by offering premier passenger car and commercial vehicle financial services to its retail customers and dealer network.

 

Our vision is simple yet ambitious: to be the first choice provider of financial services for our dealers and customers in close partnership with the automotive brands.  More than 8,000 customers in Canada enjoy the benefits of leasing and financing their commercial vehicle products including those from Freightliner, Western Star, Fuso and Thomas Bus via Daimler Truck Financial.  Mercedes-Benz Financial Services provides exceptional service to 50,000 plus customers who choose from an array of purchase and lease options for the full range of renowned Mercedes-Benz vehicles including smart and Sprinter.

 

Mercedes-Benz Financial Services Canada Corporation is committed to building a team that is talented, passionate and empowered. We strongly encourage the professional growth and development of our employees.  For more information, visit www.mbfs.ca

 

Job Description

 

Position: Point of Sale Analyst Intern:

 

 

 

As the Point of Sale Analyst (POS) Intern for our Dealer (B2D) and our Consumer (B2C) websites, you will be responsible for supporting the Point of Sale Analysts with Administrative functions, Standard Help Desk requests, Data entry & System User Acceptance testing within the Operations Support Department.  This position will be required to interact with key internal users / stakeholders, as well as our external Customers (Dealers) to support the resolution of production and testing environment issues / concerns within Mercedes-Benz Financial Services. 

 

Responsibilities:

 

Conduct POS Administrative functions and respond to standard help desk requests via phone calls, emails or third party requests

Oversee & support Document Management for POS eforms, including the implementation of changes / enhancements & additions, version control & repository management

Support the development and maintenance of documentation related to POS administration, protocols, business rules, reporting & process maps

Generate regular and ad-hoc reports

Perform daily, weekly and monthly user acceptance test cases including data entry, scenario generation & results validation

Support, document & or generate documentation on user acceptance test scripts and testing results

Support other key stakeholders within the Operations Support team as required

 

 

Qualifications:

 

Pursuing or recently completed undergraduate degree in Business, Finance, Computer Science or Information Technology is preferred.

1-2 years work experience, preferably in an office setting.

Familiar with website navigation & review.

Experience in detailed data entry of web based forms.

Ability to follow step by step instructions for User Acceptance Testing activities

Ability to execute and effectively communicate status updates on multiple projects / tasks in a timely manner

Proficient in using MS Office programs (Excel, Access, PowerPoint, Word, Sharepoint, Onenote & Outlook).

Proficiency (preferred) and or ability to edit PDF files using Adobe Acrobat Professional

Comfortable and able to quickly learn new data and software applications.

Excellent relationship management, verbal and written communication skills 

Detail oriented, organized, innovative and has the ability to develop and convey creative ideas.

 

Corporate Culture:

 

We offer a customer and employee-focused culture in a fast paced, competitive, yet team oriented environment. 

 

 

Mercedes-Benz Financial Services Canada Corporation is committed to the principles of Employment Equity and Inclusion in the Workplace.

 

We thank all applicants; however only those selected for an interview will be contacted.