Consider the ideal opportunity. A place where you can follow your dreams, pursue your interests, be who you are, and love what you do.
Lead Gen Profiler
As a Lead Gen Profiler, you will be responsible for sorting, prioritizing, and analyzing potential merchant leads. The leads themselves will be provided, leaving the Gen Profiler to vet individual websites, establishing if PayPal is currently utilized and making an initial assessment as to the future applicability for PayPal services integration.
Fraud Prevention Specialist or Executive
As a Specialist within Fraud Operations, you will be required to work through a number of pre-determined fraud queues, kana email queues, and service requests to determine if recent account activity is of a fraudulent nature (based on fraud indicators). You will complete your investigation using multiple resources including customer contact, contacting banks and credit card issuers, reviewing PayPal activity, eBay rating, phone matches, IP Search, and various websites, etc.
Protection Services Specialist
As a Specialist within Protection Services, your primary responsibilities will be assisting buyers and helping to resolve their seller dispute inquiries. By utilizing the latest in modern communication and technology tools, and your knowledge of the buyer and seller protection policies, you will complete reviews and resolve claims in a timely and accurate manner. Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers
Brand Risk Management Specialist
Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customer (in English). Strong written (email) communication utilizing proper grammar and punctuation (in English). Ability to make discretionary decisions based on research. Ability to function in multiple queues covering a variety of tasks with a sense of urgency and follow-through)
Enhanced Due Diligence Specialist
As an Enhanced Due Diligence Specialist, your primary responsibility includes contacting customers requesting their AML policies and procedures,applicable federal or state licenses, registrations, and financial documents as needed and review documentation to ensure industry adherence and potential risk.
Customer Solutions Specialist – Japanese/Mandarin
As a Specialist within Customer Solutions, your primary responsibilities will be assisting our customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner.
Location: Shanghai
Please send your resume to the email: ppcampus@paypal.com
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