News & Events

The importance of giving employer feedback

Does your company give candidates feedback, even if they’re unsuccessful? If you answered ‘yes,’ then you are in the minority.

Employers often argue that they simply do not have enough time to give feedback to every applicant especially if there has been a high number of candidates. Yet, while this is understandable at the preliminary stages, it’s a little harder to swallow once you’ve reached final interview.

Improvement is the crux of the issue here; after all, how can a candidate improve their interview skills if they never know where they went wrong? How can they avoid making the same mistakes again if no one tells them what they are?

Fortunately, their concerns are being heard. Campaigners are putting pressure on the UK government to make it compulsory for job candidates to be given feedback after interviews. According to the Eastern Daily Press, the campaigners want employers to sign up to an accreditation scheme that would ensure objective and constructive feedback on a candidate’s performance.

It’s hoped that the move, if acted on by the government, would help get people into work, keep them motivated during the job hunt and speed up the recruitment process itself. Moreover, by arming applicants with the information they need to be both a good interviewee and employee, businesses can save money and improve their retention rates. Not to mention, an educated workforce is a productive workforce.

Job app Debut is behind the move. Their research found that four out of five job candidates did not receive any feedback after an interview. A double blow for candidates that may have had to take a day off, pay for transport to get there and potentially buy new clothes.

The company’s chief executive Charlie Taylor said: “Feedback is powerful, and anyone who takes the time to attend an interview is entitled to it. We know that the holistic value in giving feedback far outweighs the time it takes to share it with candidates.

“We know this campaign will have a positive impact on the quality of candidates in the future and it will cut down the time it takes to find the right person.”

The compulsory feedback scheme would cut out the guess work applicants have to make post-interview. It would signpost them on the right direction and help them to be the best version of themselves they can be. And from a company perpsective, it puts the candidate experience firmly in the spotlight and helps businesses improve the process for new recruits – which, in turn, will help improve their employer brand.

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